Did you know you can request an online quote on our website? Jackie takes you through the process and offers tips along the way!
Browsing the Catalogue
When you first visit our website, you’ll want to browse our extensive catalogue to see all of your options. Using the easy drop-down menu, you can view all of our inventory categories. By selecting a sub-category, you will see the available options; for example, selecting “China” will display the seven styles we carry. Clicking on a style will reveal all of the specific pieces we carry in that particular setting as well as current pricing. Inventory pieces are priced by the dozen, the pair, the foot, or individually, depending on the item and style. Keep this in mind when selecting quantities so that you receive an accurate quote.
Adding to your Cart
Once you’ve decided which items you need, you can add them to your “Quote Cart.” Select your quantities, click “Add to Quote,” and each item will appear in your card on the right hand side of the page. If you need to delete or modify your quantities, select “View Quote Cart” to make your changes.
Completing & Submitting you Quote
When you’ve selected all of your required items and are ready to submit the quote, click on “Request Quote” to add your event and contact details. Please remember that submitting an online quote does not guarantee or confirm a reservation. When your request is received by our office, we will follow up by phone or email to discuss any issues, missing details, and confirm your payment details. Because we receive a high volume of online requests, it is important to note that we require a minimum of 3 business days for all bookings. If your event is happening within this time frame, it’s better to call our office to make sure you get what you need for your event.
All fields marked with an * must be filled out in order to submit the quote. Please ensure that all of your information is correct before submitting. The “Additional Information” section is essential to fill out if you need delivery and/or pick-up service. You can also use the “Other Notes” field to share any other important details; i.e. needing a delivery the day before your event day, specific delivery or pick-up time windows, or even the fact that the event is a surprise party so please do not contact you by phone.
The last two required fields will let us know if you require delivery, pick-up, both, or neither. If you do not select an option, your quote will default as a Customer Pick-up and Return. If you need the order to be delivered and/or picked up by our team, use the drop-down arrows to select your delivery zone and time window for arrival. If you are unsure about which zone you are in, you can scroll down to check which zone your location is in. Additionally, you can check our “Delivery & Pickup” page for more details about delivery and pick-up options.
After you’ve filled out all of the necessary fields, you have a chance to review a summary of your items including your total cost before taxes. Click “Send Quote Request” and you will receive a confirmation email that your quote was submitted. Someone from our office will contact you within 3 business days to finalize the booking.
~ Jackie Torres