Checking over your rental contract is an essential part of preparing for a successful event. By taking a few minutes to review your rental contract in advance, you can avoid last minute problems and unnecessary stress closer to your event date. And since we have recently switched over to a new rental system and our rental contracts look quite different, we have decided to create a guide as to how to read your rental contract.
Part A: A&B Contact Information
This is where you can find our contact information. This includes the address of our showroom and warehouse for pickups and returns.
Part B: Customer Information
Your contact information will be here, including billing address, phone number, and event name or description. You should check that this is all correct in case we need to contact you.
Part C: Delivery & Pickup Information
If applicable, this is where you will find information regarding your delivery and pickup. This includes delivery and pickup dates, scheduled time windows, address, and specific delivery instructions. Make sure to check that the date and time window is correct for delivery and pickup. You wouldn’t want us to come a day early for a surprise party or a day late for a wedding!
Part D: Rental Items
This is a complete list of your rental items. It goes without saying that you should check this carefully to make sure nothing was accidentally omitted or added. This is also where you can see the price breakdown for your rentals, delivery and pick-up, and retail items.
Part E: Contract Status and Number
This is where you can quickly find out whether your contract is a “Reservation,” “Quote,” or “Cancelled.” This is also where you can find your contract number. Pro tip: when calling or emailing us to inquire or revise your order, it is very helpful to have your contract number handy.
Part F: Event Dates and Sales Representative
This is where you can find out when your items are booked out and due back. If your rentals are being delivered, these dates should match the dates in Part C. The sales representative that last revised your order is also noted here.
Part G: Total Charges
This is where you can find a summary of your total charges.
Part H: Hours of Operation
These are our hours of operation. For pickups and returns, please arrive at least half an hour before closing to avoid the end of day rush.
If you have any questions about your contract, you can always call our office to speak with our sales staff. Happy ordering!
~ Kim Co