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A&B’s New Operational Guidelines

For the past months, we have all come together to navigate through these challenging times.  With patience and continued creativity, we were able to provide service to our clients and customers even though our physical office and warehouse were closed.  Following the health and safety guidelines from The Province of British Columbia, the A&B Family are happy to announce that we re-opened our doors as of June 1st!  To ensure that all our customers and staff are kept safe, we have implemented NEW operational guidelines that are compliant with the BC Health authority and WorkSafe BC requirements:

  1. Advisory signs from Health Ministry of BC are posted at all entrances, staff areas, and bathrooms.
  2. All staff have proper PPE in place:
    • Office: plexi barriers at desks, gloves, sanitizers, and masks as needed
    • Delivery Team: sanitizer, gloves, coverall suits, face shields
    • Staff are trained on how to safely dispose of one-time use PPE (gloves, masks, etc.)
  3. Operating Hours:
    • Phone lines are actively open during regular business hours (Monday – Friday, 8 am – 5 pm; Saturdays, 8 am- 4 pm)
    • Reduced Warehouse operating hours (Monday – Friday, 9 am – 3 pm)
  4. Deliveries & Pick-Ups:
    • All deliveries will be contactless.
    • All deliveries will be made curbside/to a loading bay as team members will not enter any homes/businesses (beyond a loading bay)
  5. Customer Pick-Ups:
    • All pick-ups and returns must be scheduled with our office in advance during our warehouse operating hours (Monday – Friday, 9 am – 3 pm)
    • Customers are required to load/unload the rentals into/out of their own vehicle
  6. Returns:
    • Customers are asked to rinse tableware (dishes, cutlery, glassware, serving platters/trays/utensils) prior to return/pick-up.
    • Rentals are thoroughly sanitized before being put back into stock.
  7. General:
    • Showroom/Warehouse (including bathrooms) are currently closed to the public and to customers. We encourage customers to place their orders over the phone or request a quote through our website.
    • Customers will need to contact our office to schedule appointments for pick-ups and returns.
    • Customers are required to wear a mask and complete self declaration forms if they enter the building. Signs are posted at all points of entry.
    • Hand-sanitizing stations are placed at all points of customer contact (i.e. loading bays, showroom, etc.)
    • Common areas and high touch surfaces are scheduled for sanitization regularly throughout the day.
    • Social distancing regulations are being followed with all employees and customers
    • All staff are submitting self-declarations regarding their health. Any employees that are showing any symptoms are encouraged to self-monitor and/or self-isolate and to contact their health care provider or Health Link BC.
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A&B Statement in Response to COVID-19

A&B Statement in Response to COVID-19
(updated April 30, 2020)


Our Updated Response and Actions regarding COVID-19 (updated April 30, 2020)

As we navigate through this time as a family, a company, and a community, it is our highest priority to ensure the health and well-being of our employees and customers.

Considering recent developments with COVID-19 and with the further direction from the Canadian government and public health authorities to help flatten the curve, we have decided to extend the closure of our warehouse and showroom until further notice.

We are diligently monitoring the rapid development of the situation with hopes to re-open on Monday, June 1st.

In the interim, we are still available to help you with any future reservations and questions or concerns that you may have regarding your rental needs.  Some of our team members will be working from home and will be available via email and phone.

We appreciate your understanding and look forward to organizing rentals with you for your future events!

Warmest regards,

The A&B Family


Our Response and Actions regarding COVID-19 (published March 17, 2020)

Our highest priority is to ensure the health and well-being of our employees and customers.

Considering recent developments with COVID-19, A & B is taking the necessary steps in keeping our employees, customers, and communities safe. With this in mind, we have decided to close our warehouse and showroom as of the end of day Tuesday, March 17th.

Employees will continue to receive full pay and benefits for all scheduled shifts for this time period.

We are diligently monitoring the rapid development of the situation with hopes to re-open on Thursday, April 2nd.  We will be sure to keep our customers informed of any decisions made which will be based on the recommendation of the Canadian government and public health authorities.

In the interim, we are still available to help you with any future reservations and questions or concerns that you may have regarding your rental needs: some of our team members will be working from home and will be available via email and phone.

We appreciate your understanding and look forward to organizing rentals with you for your future events.

Warmest regards,

Dan Sebal

President
A & B Partytime Rentals

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Public Health Update Regarding COVID-19

Public Health Update Regarding COVID-19

(as of March 13, 2020)

At A & B, it is our top priority to ensure the health, safety, and security of our employees and clients during this time. We would like to take this opportunity to provide a public health update regarding COVID-19.  Rest assured that we have taken the following steps in ensuring that each department and individual are informed and educated to navigate with not only their personal health but also our valued clients.

  • All team members have been educated of proper hand hygiene respiratory etiquette to reduce the risk of infection and spreading infection to others.
    • We have re-educated employees regarding proper hand-washing procedures as per the Public Health Agency of Canada;
    • We have provided hand sanitizing supplies such as alcoholic gels and Lysol wipes at every front-facing client station in the office, warehouse, and trucks
      • Employees are taking the time to disinfect and clean their work stations at frequent and regular intervals throughout the day
      • Frequently touched surfaces are cleaned and disinfected regularly
    • We have re-educated employees regarding respiratory etiquette to reduce the risk of virus transmission;
  • It has always been our practice that anyone handling rental items (whether or not they are to be checked-in or prepared to go out) are to wear nitrile gloves

We recognize the evolving conditions of the outbreak and we are committed to ensure both of our organizations’ health and safety.

Social distancing

  • All employees that come into contact with customers are to respect safe distances and avoid any handshakes, hugs and contact to avoid transmission.
  • We are keeping clear communication between managers and employees regarding travel and none have visited nor plan to travel to high-risk regions.
  • We have asked that any employees that plan on travelling to consult the Government of Canada’s travel advisories and self-isolate when there is a high risk of exposure to the virus that causes COVID-19
  • Employees are being asked to self-monitor and/or self-isolate in case of any symptoms of fever, cough, difficulty of breathing, etc. and to contact their health care provider or Health Link BC to take safe and necessary steps and to inform us.
  • We encourage social responsibility and have support systems in place to ensure that employees feel comfortable

Managers and staff are working together to ensure that we all are informed with the latest developments of COVID-19 through World Health Organization, Public Health Agency of Canada, and Health Link BC websites and publications.

We hope that this gives you confidence in the actions that we are taking to ensure that both of our organizations’ health and safety are each other’s priority.

Please do not hesitate to reach out to us if you have any further questions and/or concerns.

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Wedding Inspiration: Big City Love & A Gold Win

From styled shoots to shows, we love sharing wedding inspiration. Recently, we were thrilled to be a part of a design that gained media coverage, and another that took first place at a wedding show.

Big City Love

Produced by Smitten Events, “Big City Love” was recently featured in Real Weddings Magazine. The styled shoot took inspiration from the Big Apple, bringing together both monochromatic and vibrant elements. Featured products from A&B Partytime Rentals included our:

  • Mirror Cutlery
  • Square White Plates
  • Crystal Glassware
  • Platinum Burlap Linen
  • Bellini Chairs

See more photos in the Real Weddings Magazine article.

A Gold Win

Photo Credit: Pinnacle Hotel At The Pier - Instagram @pinnaclepierhotel
Photo Credit: Pinnacle Hotel At The Pier

Earlier this year, the Westin Bayshore held their annual Wedding Fair. Debut Event Design created a booth for the Pinnacle Hotel at the Pier that took first place at the show. Featured products from A&B Partytime Rentals included our:

  • Gold Filigree Plates
  • Gold Cutlery
  • Riedel Glassware
  • Gold Bead Charger Plates
  • Gold Chiavari Chairs

For more information about any of the products featured, visit our event rental Catalogue.

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Our New Website Has Launched!

A&B Partytime Rentals is excited to announce the launch of our new website. We have completely overhauled the design, making it easier for our customers to navigate through and find exactly what they need.

We invite you to start exploring our various pages:

  • Catalogue – view Vancouver’s most complete rental inventory
  • Services – learn about our pre and post party services, event planning assistance, and more
  • Events – no matter what the occasion, see how we can help
  • Testimonials – read what our clients say about us
  • Who We Are – meet the people behind A&B Partytime Rentals that make the magic happen

Make sure to come back and visit our blog for all the latest in event rentals, planning tips, and design inspiration. We hope you enjoy our new website.